Cloud Migration
Seamlessly migrate your Atlassian products to the cloud with minimal downtime. We handle data migration, user onboarding, and ensure a smooth transition.
⚠️ Jira Data Center is getting deprecated! Let Atcloud Technologies help you with your cloud migration.
Our Services
Deployment & Configuration
Expert deployment of Jira, Confluence, Bitbucket, and other Atlassian tools. We configure workflows, permissions, and integrations tailored to your needs.
Optimization & Enhancement
Maximize your investment with custom workflows, automation rules, and advanced configurations. We optimize performance and user adoption.
Integration Services
Connect your Atlassian ecosystem with third-party tools and systems. API integrations, custom plugins, and seamless data flow.
Training & Support
Comprehensive training programs for administrators and end-users. Ongoing support to ensure your team gets the most out of Atlassian.
Security & Compliance
Implement best practices for security, data governance, and compliance. Regular audits and monitoring.
Jira for ITSM
Transform Your IT Service Management with Jira Service Management
Jira Service Management provides a powerful ITSM solution combining ITIL best practices with modern DevOps workflows.
Key ITSM Capabilities We Implement
Incident Management
Streamline incident tracking with automated workflows, SLA management, and intelligent routing. Reduce MTTR with real-time alerts.
Service Request Management
Create self-service portals that empower users. Automate approvals and fulfillment workflows to improve efficiency.
Change Management
Implement robust change control processes with approval workflows, risk assessment, and automated deployment tracking.
Problem Management
Identify root causes and prevent recurring incidents through structured problem investigation workflows.
Asset Management
Maintain a comprehensive CMDB with automated asset discovery. Track hardware, software, and cloud resources.
Knowledge Management
Build a searchable knowledge base that reduces ticket volume and empowers users with self-service solutions.
Looking to reduce ServiceNow costs?
Keep ServiceNow for Asset and Configuration Management while migrating other ITSM processes to Jira and referencing ServiceNow Assets and CI lookups in Jira tickets.
Atlassian Cloud Products We Support
We are experts in implementing, migrating, and optimizing the complete Atlassian cloud suite.
Jira Software
Plan, track, and release software
Agile project management for software teams. Scrum boards, kanban workflows, and advanced reporting.
Jira Service Management
Modern ITSM
IT service management with incident, problem, change, and asset management. Self-service portals and SLA tracking.
Confluence
Team collaboration
Team workspace for documentation, meeting notes, and knowledge sharing. Integrates seamlessly with Jira.
Jira Work Management
Business projects
Project management for business teams. Marketing campaigns, HR processes, and operations.
Bitbucket
Git repository management
Code collaboration with Git repositories, pull requests, and CI/CD pipelines integrated with Jira.
Opsgenie
Incident management
Alert management and on-call scheduling for DevOps teams with intelligent alerting.
Jira Product Discovery
Product roadmapping
Product management tool for capturing ideas, prioritizing features, and creating roadmaps.
Jira Align
Enterprise agile planning
Connect strategy to execution across the enterprise. Portfolio management and OKR tracking.
Atlas
Teamwork directory
Central hub for team information, goals, and projects.
Atlassian Access
Enterprise security
SAML single sign-on, enforced two-step verification, and centralized user management.
Atlassian Analytics
Data insights
Visual reporting and analytics across Jira, Confluence, and other Atlassian products.
Compass
Developer experience
Track components, scorecards for engineering standards, and catalog of your software architecture.